Questions and Answers

FAQ

What is a gait analysis?

Our free gait analysis involves our staff's visual assessment of the motion of each customer's lower body. With a series of simple tests, our staff can determine the amount of arch support and cushioning that each person may require. We can also diagnose if orthotics, lifts, or other sports medicine devices are needed.

Why should I get my shoes from 9th Street Active Feet?

In addition to the FREE gait analysis, we employ a college educated staff with a Sports Medicine background. Our main concern is educating each and every customer to what products will meet their individual needs. Our work with local area hospitals and doctors has made us a reference point for those dealing with lower extremity injuries and in our 28 years of business we have seen it all. We have built a tradition of success, but still stay on the cutting edge of the running industry with the latest gear and technology.

I have an injury and cannot find a comfortable shoe. Can you help?

Yes we can! Our staff has an extensive understanding of many lower body injuries and ailments. We also work closely with many Orthopedic clinics, Podiatrists, and Physical Therapists in the Raleigh-Durham-Chapel Hill area. If you have specific questions, give us a call or visit and we can help you out!

How much should I expect to spend in your store?

We sell every item in our store at the retail pricing provided by each company. As such, we do not mark up our pricing and often have shoes on sale for below their MSRP. For a quality pair of running and walking shoes, expect to pay $99-$159, inserts range from $20-$60, and socks from $10-$20.

Do you have a rewards program?

Yes we do! We love our customers and as such, we want to provide a perk for your loyalty. On your sixth pair of shoes, you receive 30% off! We can bundle your rewards credits under one family so that you can receive the loyalty bonus more quickly.

Do you provide any discounts?

Our discounts are exclusive to the private groups that we work closely with on a yearly basis. If you have a group or team of 15 people or more and would like to explore discount opportunities please contact us by phone.

Do you sponsor teams?

Yes we do! We work closely with local track clubs such as the Durham Striders, Triangle Champions, and Bull City Express. We also outfit several Summer and High School swim teams. If you would like more information, or to work with us, give us a call at 919-286-5101.

Do you participate in health fairs?

We are highly active in the health fair community and attend several each month. If you would like us to participate in yours, contact us and we would love to be in attendance. Additionally, we are very experienced in developing health fairs. If you would like to work with us, we would be more than happy to help develop an outstanding health fair. Contact us for more information!